Medi Assist Healthcare - Making Health Insurance Procedures Hassle-free and Paperless
To make the most from the evolving health care framework, health care providers and insurance companies in India need to embrace evolving technologies and create an integrated ecosystem to expand access to healthcare. Working in tandem with this opportunity is Bangalore, Karnataka headquartered Medi Assist Group. Medi Assist’s demographically diverse customer base comprises corporate employees, covered under group medical policies, retail health insurance policy holders and even BPL families covered under government schemes. The first step towards making healthcare actionable is by removing the cloak of mystery that often shrouds health insurance benefits. By enabling clients with tech-based self-help tools, Medi Assist ensures that the nuances of the policy are not just understood, but are actually realized. Through Medi Assist’s MediBuddy, an online portal and app, customers can effortlessly raise claims, avail cashless hospitalization and enjoy a host of other features designed exclusively to make healthcare actionable.The MediBuddy Platform
MediBuddy, with its diverse offerings for various stakeholders of the health benefits industry, makes the process of discovering, accessing, utilizing and monitoring health benefits seamless, real-time and virtually paperless. The app is flexible and allows consumers and beneficiaries to view information even without signing in. A demographically diverse client base means tremendous challenges in the ability to convey complex information related to health insurance benefits. The MediBuddy app is therefore designed to deliver simplicity and convenience, appealing to all strata of the society. Also, users can opt for eCashless on MediBuddy to obtain a provisional preauthorization from the comfort of their homes using the mobile app. Not only does eCashless eliminate all the wait time and anxiety during hospitalization, it also gives members full visibility into the cost of care and out-of-pocket expenses, thus enabling the members to plan all aspects of hospitalization better.
“We’re making healthcare more accessible, affordable and actionable to millions of people around the country; we’re changing the way the various stakeholders of the ecosystem – insurers, insured and medical service providers – interact with each other; and we’re influencing the ecosystem to cover many more lives that today remain un-served”, says Dr. Vikram Chhatwal, Chairman & CEO.
Through a strong portfolio of group companies, Medi Assist makes a rich continuum of healthcare services, from prevention through recuperation and maintenance; available to the customers under a single umbrella. The company caters to a diverse range of stakeholders and has tailored the MediBuddy platform in an attempt to fulfil the requirements of each. Case in point, the MediBuddy+ portal, which is exclusively aimed at managing the health insurance benefits from the provider’s end, now has over 6000+ hospitals and diagnostic centres on board since its inception.
The company has designed products and invested in developing the innovative online platform to enhance customer experience in every way possible. “Keeping our customers at the centre of our universe, what differentiates us is that our every thought and philosophy is built around them”, adds Vikram.
Medi Assist looks forward to enable the MediBuddy platform to morph into a one-stop-gateway for all healthcare needs of an individual, spanning in-patient care, out-patient services, medicines and lifestyle management solutions.
By enabling clients with tech-based self-help tools, Medi Assist ensures that the nuances of the policy are not just understood, but are actually realized
Through a strong portfolio of group companies, Medi Assist makes a rich continuum of healthcare services, from prevention through recuperation and maintenance; available to the customers under a single umbrella. The company caters to a diverse range of stakeholders and has tailored the MediBuddy platform in an attempt to fulfil the requirements of each. Case in point, the MediBuddy+ portal, which is exclusively aimed at managing the health insurance benefits from the provider’s end, now has over 6000+ hospitals and diagnostic centres on board since its inception.
The company has designed products and invested in developing the innovative online platform to enhance customer experience in every way possible. “Keeping our customers at the centre of our universe, what differentiates us is that our every thought and philosophy is built around them”, adds Vikram.
Medi Assist looks forward to enable the MediBuddy platform to morph into a one-stop-gateway for all healthcare needs of an individual, spanning in-patient care, out-patient services, medicines and lifestyle management solutions.
